How do I check my balance?
Log on to your JackRabbit parent portal account. Your current balance can be viewed on the main dashboard.
To pay by credit card, simply click the “Pay Now” button and follow the instructions. Add $3 to the amount to cover the credit card processing fee.
Checks may also be dropped off in the boxes in the studio waiting rooms or mailed. Please write the student’s name on all checks.
What are these charges on my account?
Charges to your account usually fall into the category of monthly tuition, registration fees, costume deposits, costume remainders, and revue fees. For more information on these charges, please view our studio policies.
If you have questions about your balance, try opening Jack Rabbit on a PC or laptop instead of a phone. It is a little easier to read this way.
Go to “Billing and Payments” and then scroll down to “Recent Activity”. There you can see your charges and credits.
Click on each line to view the description.
If you need to go further back, select “Full Transaction History.”
If you still have a question about your balance, please give us a call at 985-789-0691.